Description
Facebook reviews – your good reputation on social networks
As by far the largest social network, Facebook has an enormous reach. Companies that present their services and products also want to benefit from this. However, in doing so, they also expose themselves to the most important feature of social media: interaction. If you are present on Facebook, other members can interact with you. Just like with another person.
Regular maintenance and ongoing support of your account is therefore important. Because your own dissatisfaction is quickly vented on the Internet with negative comments. People are easily drawn into negative reviews as long as they are protected by the anonymity of the internet. And once a start has been made, there is often no stopping it. Facebook is known for shitstorms that can often hit companies unprovoked.
Positive comments, on the other hand, are far less common. Satisfied customers do not express their opinions as often as dissatisfied ones.
This imbalance is what motivated Fivestar Rating to provide a platform through which positive reviews can be purchased for one’s own company. The point is not to create fake content, but to provide customers and other users who have experiences with your company, services and products with an additional incentive to share them.
Authentic recommendations from real reviewers
On Facebook, your company is the focus. It’s not your product that’s being evaluated, it’s you. Your appearance on the web, your behavior on the telephone and the customer contact of your employees. That’s why it’s so important to leave a positive impression. Even single negative statements can have devastating consequences. This is even more true if they remain unchallenged on your company profile because there are hardly any other reviewers.
Reviews – buying cheaply, quickly and quickly can therefore turn into cash for your company. Because potential customers trust other people’s assessments.
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