Delete Review

If you, as an entrepreneur, would like to have negative reviews deleted, please use our free initial consultation.

Clean up your business profile by having Google delete reviews

Let’s give you an example: You have a business and a person left a negative review about you on Google. This review can be very damaging for your company profile on Google my Business but also for entries in Google Maps, as it can affect future customers. Many purchasing decisions today are made based on the experiences of others who publicly share their feedback. A potential customer who reads Google reviews in advance may make a purchase decision differently if they receive a negative review than if reviews about your company only reveal good things.

This is exactly why we offer you our service. We will help you clean up Google reviews in your company profile: Whether you want to have Google reviews deleted or want to remove comments in online portals that are specifically directed against you, our free initial consultation is the first step to get an idea of ​​the state of things take further steps to let your Google reviews speak for you.

The person who wrote a negative review about you will not know that you have had their Google review deleted. At the same time, you save yourself the expensive trip to a lawyer, where you can expect a complex examination procedure.

Online reviews – different but the same

The reviews that people leave about you can be of various types and origins. Let’s take a look below at what review options are available and what reasons there are for having a Google review deleted:

1. A customer leaves a bad review on Google because, for example, you didn’t deliver the goods they ordered on time or the purchase didn’t meet their expectations. This can have far-reaching consequences for you, because such a Google review can significantly influence the purchase decision that a prospective customer makes! Buyers often also use rating portals for their reports to share their experiences. You should have such a Google review deleted before it can cause major damage.
2. An employee reports on Google my Business about his experiences in your company and leaves you an unpleasant message about his working conditions. Regardless of whether it is the truth or a slander – you should have such Google reviews deleted! Not only could other employees be biased against you, but the evaluation may contain information that violates the law and constitutes a criminal offense.
3. But Google can also be used as a rating platform for “testimonials” and work for you with positive feedback on Google my Business: For example, if you keep your customers happy with an excellent product or service, then they will most likely give you a good rating give them away. At the same time, as an entrepreneur, you can ask to leave Google ratings and reviews in order to advertise yourself well with as much positive feedback as possible. Hotels and restaurants in particular benefit from sharing a good experience on a review platform or on Google Maps.
4. In Google, as in various forums and social media portals, ratings and reviews can also be used to exchange opinions: With the help of surveys, for example, other users but also the entrepreneur themselves can be informed about their own experiences. For the company profile on Google my Business or Google Maps, it is of course an advantage if there is a lot of positive feedback and experience reports on it. In some cases, such Google reviews are bought, although it is not uncommon for positive reviews to be published by fake accounts.

Impact of negative Google reviews

Google reviews are very easy to publish – this applies to both positive and negative opinions. If the bad reviews predominate, you should act as quickly as possible and have these Google reviews deleted! Let’s take a look below at what effects a negative review can have:

1. Recognition Even if you actually provide excellent service, the comments of a single dissatisfied customer will last much longer in the memory and may make other prospective buyers decide against you. If your business is known for poor customer service, such a Google review could have serious consequences, causing you to face losses of 20% or more.
2. View It is not uncommon for disgruntled (ex-)employees to leave their negative experiences in the form of a bad review on Google or a public review portal. This is critical in that such reviews will make it difficult for you to fill vacant positions. To give a good impression, you should have such a Google review deleted.
3. Competition Some negative Google reviews are due to an intentional attempt to harm you: some people intentionally post bad reviews or 1-star ratings just to put you in a bad light. Some of the people behind this are the ladies and gentlemen of the competition who use rather unfair means to compete on the market. If you notice something like this, you should have such a Google review deleted. If it is a case of real slander that will harm you in the long term, you should not be afraid to go to a lawyer or a law firm!
4. Ranking Google reviews are also occasionally used as part of search engine optimization, as they offer opportunities for links and interventions in the Google ranking. If you notice spam reviews on your Google my Business profile, don’t hesitate to ask Google to delete these inauthentic reviews that violate their review guidelines. As a rule, this should not be a problem after a short test procedure.

Because massive damage can be done to you in the long term, you should act as quickly as possible when it comes to having negative Google reviews deleted! Make use of your right, take advantage of our free initial consultation before you pay a lot of unnecessary money to a lawyer!

How are your reviews? Just Google yourself!

If you want to find out what other people think about you, just ask Google: search the Internet for reviews about yourself and don’t forget the entries on Google Maps! Do you mostly find words of praise or does your rating on Google look rather bad?

Surveying your employees can also help to get an overview: has anyone heard anything bad about you or found a negative comment on Google?

Alternatively, you can contact Google directly and ask customer service to review your ratings and reviews against applicable policies and, if necessary, delete any adverse comments

Take every opinion seriously, no matter how critical, but do not hesitate to exercise your right to have a 1-star review deleted – regardless of whether it is slander or the sad truth.

Use our free initial consultation to delete a Google review before contacting an expensive law firm.

Have Google review deleted – how to deal with a critical review

So you’ve found critical comments about yourself on Google and are now wondering how to handle them?

First of all: Take every review seriously!

Sometimes you can tell right away what a Google review is aiming at – whether it is simply critical of deficiencies, is deliberately intended to harm you, or is classified as spam reviews. Be honest with yourself and if such an assessment contains truth, then you should respond to it: a friendly statement and apology speak for you. You should then take the opportunity to work on the points mentioned in the Google review.

Of course, you can have a Google review deleted, especially if it contradicts the applicable guidelines or could cause great harm to you. You have the choice: do you want expensive advice and a complex review process by a lawyer or do you want quick and uncomplicated deletion? Just send us an email and your bad Google reviews will be a thing of the past!

Impact of bad ratings and reviews

Google reviews are anonymous and public and, as long as they do not contradict the search engine’s guidelines and German law, they are completely legitimate – regardless of whether they contain praise or criticism. Yes, even a 1 star rating is permitted!

Negative reviews on Google can have strong consequences for those affected!

Not only do potential new customers make a purchase decision against you or a bad review affects your reputation, but search engines like Google etc. are also persuaded by corresponding reviews to rate you worse compared to other websites, which is usually reflected in a significant drop in ranking makes noticeable. The more negative comments about you, the lower Google will rate you and possibly stop showing you in search results.

Have Google review deleted – can negative search results simply disappear?!

Of course, in theory it sounds nice and simple, but unfortunately the reality is different. In most cases, even the best instructions don’t help when it comes to deleting a Google review yourself. Our service is much more cost-effective and efficient than consulting with a lawyer: just send us an email and we will take care of the deletion before negative reviews make your life difficult!

Even if the three-point menu on Google offers you a few options, you will not be able to completely delete your review from Google’s index. If a published comment complies with Google guidelines, it will remain and you must explicitly mention points that contradict it. Not an easy undertaking, and your company often has to go through a lawyer. But what would be the point of public reviews on Google if everyone can delete them as they see fit?!

In order to really present your company profile perfectly, it is best to contact us – we know the points that are crucial for the deletion of Google reviews and offer a more uncomplicated collaboration than a lawyer!

Fake reviews on Google

First of all, it is important to understand what a fake review actually is – but it is by no means authentic! Such a review can be written by anyone, including someone who has never dealt with you before. But it could also be someone who is dissatisfied with you and doesn’t want to leave you in good stead with a provocatively exaggerated review.

False reviews are often written to damage a company’s reputation. The author may want to harm the company, or he may simply be trying to take revenge on them. Whatever the reason, these reviews can be very damaging.

Spam and fake

You should act particularly quickly with spam, which could also have a significant impact on your Google ranking and result in you being excluded from the results display. In the case of reviews containing slander, it is best to contact us to have them deleted and then contact a lawyer who will assert your interests and ensure legal consequences.

Fake reviews are one of the most common reasons why websites are penalized by Google. False comments, ratings and reviews are commissioned for a fee in order to gain advantages over the competition. Another option is to specifically leave bad reviews for competitors. In both cases, a paid Google review contradicts the guidelines and is penalized – usually quite rigorously.

Detect fake Google reviews

Fake reviews on Google cannot always be recognized at first glance. Some of them are immediately noticeable because they are grammatically or spellingly incorrect, while others are written like a real review, just not true. The tone of a review can also provide information about its authenticity. Always pay attention to the language used in your reviews: Fake Google reviews often contain cliché words like “fantastic,” “amazing,” and “excellent.”

You should have such a Google review deleted because it is definitely not of any benefit to you!

Fake reviews are often exaggerated or copied from social media profiles. Take a closer look at the profile of the reviewer or reviewer: If it does not contain any information about the person, it is most likely a fake, a fake account or a user account created specifically for the publication of reviews.

Reviews are also marketing

When people write positive reviews, they usually want to share their own opinions and experiences with others. This is good for you, because positive Google reviews will help you improve your reputation on the Internet. However, search engines do not like inauthentic and fake reviews and therefore regularly check reviewing profiles for incorrect or missing information such as email, username, images and posts. If there are any abnormalities, the result is usually that the account will be blocked or deleted, and possibly even a letter from a lawyer.

This is how you can protect yourself from fake reviews

The best way to avoid fake reviews about you is to create a clean image for yourself and not be guilty of anything. Satisfied employees, happy customers and excellent services play a big part in this! Feel free to encourage people to publicly communicate their appreciation and leave a positive Google review. Regular customers in particular are often happy to leave positive feedback for you

Paid comments and fakes

At the same time, avoid resorting to paid comments for lack of reviews. In particular, entries and star ratings on Google Maps can be made quickly and easily. Therefore, be careful with rewards in the form of discount vouchers or test items: it could easily seem as if you were trying to buy yourself a good Google rating!

If you suspect that a fake review has been posted on your profile, it is best to report it to Google and ask for its prompt deletion before seeking help from a lawyer. Of course, you can also contact us directly: we will take care of deleting your suspicious Google reviews!

Google reviews are very important because they give potential new customers the opportunity to see what others think about you. The more positive reviews you receive, the better your business appears to potential customers and the more likely they are to choose you over a competitor – large or small.

Delete Google reviews or react differently?

First, get an idea of ​​what your company looks like in the eyes of a customer. Search your name online and read all the reviews that appear there. While good reviews give you credit and provide some motivation, bad Google reviews can alert you to possible problems with your product or service that you may not even be aware of. In both cases, however, reviewing your reviews helps you check your image and, if necessary, counteract it with a statement or improve the deletion of a review.

A little tip: You can use the three-point menu to activate an automatic message to your email address and be informed directly when a new Google review has been published about you.

Don’t over-react

Online reviews are now crucial to the success of a company – not responding to them is therefore not an option as it can give you a very bad reputation. We therefore recommend that you take all comments seriously and respond to them. To delete Google reviews, you can save yourself the trip to a lawyer and contact us directly!

Always respond quickly, politely and appropriately to a bad review – under no circumstances should you overreact and justify yourself! The next step is to resolve the issue for which you received the unwanted review. If possible, contact the reviewer directly, explain their dissatisfaction, and offer a suggested solution. Don’t be afraid to ask for the review to be deleted too. If contact is not possible, it is best to respond in detail and offer to solve the problem.

Clean up your Google reviews – we can do that for you

We can delete your bad search results so they no longer appear on Google: protect your image and ranking by cleaning up your reviews! Contacting us is not only quicker and less complicated than going through a lawyer, it is also significantly cheaper. That’s why if you have bad Google reviews about your business, don’t hesitate to reach out to us and ask for help. In addition to deleting unwanted reviews, we are also happy to respond to critical reviews, which can also serve as a good marketing tool for your company.

Legal situation for deletion

Feel free to ask your lawyer: It is neither illegal nor contrary to policy to delete negative search results. You have a right to protect your personal data and that of your company! It is therefore important that you are aware of the content that is being published about you on the Internet – both the good and the bad. Some of this information can cause great harm to your company, especially if it is false, exaggerated, or if internal details are published.

It is therefore advisable to regularly check your reviews on review portals and search engines such as Google, as this information can have a significant impact on your business!

Got a bad review, what now?

If you spot a bad review on Google, don’t panic right away: the majority of online reviews are real and true opinions from real people. Almost all companies received at least one worse rating – this is due to the personal feelings of customers, but it can definitely cause frustration.

React

Just make sure to respond to all customer complaints in a timely manner and respond to them in a friendly manner. Some businesses find it useful to respond publicly directly on the review page, while others prefer private email communication between the customer and the business owner. In any case, a quick reaction can help you to explain your point of view and clarify an unpleasant situation. Don’t necessarily insist on your rights or your company’s policies, but be polite and courteous to leave a satisfied customer.

Questioning

However, if you as a company cannot find a solution to a problem, this should not encourage you to engage in an online duel: public arguments usually lead to bad feelings between the company and customers. React calmly and understandingly to any complaints and apologize if necessary. And definitely try to understand where the customer’s displeasure comes from before you answer!

If other customers have had similar experiences, take your time and question yourself particularly critically! If the issue is minor, politely apologize to everyone involved and emphasize that you have taken steps within your company to resolve the issue.

Negative reviews on Google – we will be happy to delete them for you!

Finally, let’s take a look at when it’s best to contact us directly to eliminate an unwanted review – quickly and easily!

1. The review contains slander, slander and insults against your site (this is very important).
2. The comment was added by the customer not once, but at least twice. This means that the customer has already tried unsuccessfully to resolve his/her issues with your company.
3. The entrepreneur can prove that he/she contacted the customer and tried to solve the problem. However, the customer refused to respond to the proposed solution.
4. The customer did not offer a refund of money or a replacement of the goods and did not respond to recommendations to solve the problem (if they were involved in the transaction).
5. The entire article is written in a foreign language. This is not permitted!
6. The review does not contain any facts. It only contains emotions and claims that the customer does not want to back up with documents or other evidence.
7. There are more than 3 negative comments on your page, but no positive ones next to them – this means that all reviews are written by one person.
8. The review says that your company is not for everyone – this means that the customer did not want to solve the problem, but just wanted to accuse you of something.
9. The review was written within a very short time after the transaction was completed.
10. The review is too long. It should not contain more than 3 lines of text!